Customer Service Representative (CSR) | 11am to 9pm

Employer
Alumni Group
Location
Yonkers
Salary
Competitive
Posted
Jun 09, 2018
Closes
Jul 07, 2018
Employer Type
Direct Employer
Employment Type
Permanent
Hours
Full Time
Job Description

Customer Service Representative (CSR)

THIS POSITION IS FOR IMMEDIATE START.


We are seeking a Customer Service to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.

Customer Service Responsibilities:

  • Handle customer inquiries and complaints
  • Provide information about the products and services
  • Troubleshoot and resolve product issues and concerns
  • Document and update customer records based on interactions
  • Develop and maintain a knowledge base of the evolving products and services

???Customer Service Qualifications:

  • Previous experience in customer service, sales, or other related fields
  • Ability to build rapport with clients
  • Ability to prioritize and multitask
  • Positive and professional demeanor
  • Excellent written and verbal communication skills

If you would like to join our Customer Service team, click to apply!

Previous experience in Customer Service, client relations, retail, sales or telecommunications is not required for our Customer Service position, we provide comprehensive on-the-job training.

Company Description Our mission is a results-base performance. While exceeding clients and customer's expectations as a consultancy firm, we provide an enriching and rewarding environment for employees. Our duty is to provide effective solutions through innovative strategies for clients, developing and maximizing human potential and ensure success for the company and our clients. We give companies the chance to streamline their business, cut cost, whilst increasing results and turnover.