Bookkeeper with Customer Service experience

Ridgefield, Connecticut
Mar 26, 2018
May 25, 2018
Employer Type
Employment Type
Full Time

We’re OperationsInc, a human resource consulting firm. A client of ours, a Ridgefield, CT based family owned and operated Energy Company, is seeking a Bookkeeper with customer service experience to add to their organization. We have been retained to assist them in their efforts to secure the most qualified candidate.

We are seeking a well-spoken, friendly, detail-oriented and analytical person with a strong sense of initiative and follow through.  This individual will be responsible for the smooth functioning of all Accounting and Bookkeeping matters as well as serving in a Customer Service role.  This position will be split 50/50.  Candidate will report directly to the Owner. 

Interested? Read on.


  • Minimum 5-8 years comparable accounting/bookkeeping experience
  • Experience working in a Customer Service capacity
  • Experience working for a Small to Mid- Sized Company
  • HS Diploma – Bachelor’s Degree preferred
  • Excellent communication both written and verbal
  • MUST HAVE experience with Quickbooks Pro
  • Knowledge of Microsoft Word, Excel and Outlook and the ability to learn new programs

Roles and Responsibilities

  • Bookkeeping
    • Prepare financial statements
    • Track and make monthly/quarterly tax filings/payments
    • Monthly bank reconciliation/month-end closings
    • Oversee Accounts Receivable/Accounts Payable
    • Meet with CPA- Quarterly
  • Customer Service
    • Provide quality service and sales assistance to customers on services.
    • Process orders / inquiries and conduct follow-up to achieve customer satisfaction.
    • Make outbound calls to customers for additional information / clarification to manage and complete the sales process.
    • Respond to customer inquiries, complaints and order problems. Determine issue complexity, conduct research, recommend solutions, conduct follow-up to ensure customer satisfaction.

Qualified candidates can respond to this ad via this service. Please provide us with a cover letter and resume, indicating the position for which you are applying + your compensation history/requirements.

NOTE – Submissions that do not include compensation history and requirements will not

be considered.


Our client is an equal opportunity employer. M/F/H/V

More searches like this