Unit Clerk

Dialysis Clinic, Inc., (DCI)
Jul 17, 2017
Jul 24, 2017
Employer Type
Direct Employer
Employment Type
Full Time
Overview: Founded in 1971, Dialysis Clinic, Inc. (DCI) remains the nation?s largest non-profit dialysis provider. With a team of approximately 5,000 talented and caring employees serving across the United States, DCI provides care to nearly 15,000 patients on dialysis and 3,500 patients with chronic kidney disease. We offer a variety of services including in-center hemodialysis, home hemodialysis, and peritoneal dialysis (PD). Each position within DCI, from billers to administrators to nursing staff, contributes toward the goal of providing excellent patient care. Our staff has helped DCI achieve the lowest mortality and hospitalization rates among large dialysis providers for the past 13 years in a row.

The Unit Clerk provides administrative support to the clinic staff, greets and assists patients with their appointments, and ensures the patients' charts are in order in accordance with Medicare and company policies and procedures.

Responsibilities: The following is a summary of what makes our team successful. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Primary Responsibilities:

  • Enters treatment information into the MIS.
  • Initiates, maintains, and completes the medical record.
  • Assists in other data related needs which may include entering episodes of care, responding to requests for data from the Network or DCI request.
  • Prepares meeting agendas and minutes as requested.
  • Maintains accurate treatment statistics, including treatment dates, hospital dates, no-show information, and information on absences. Provides reports to the nurse manager or area operations director.
  • May perform duties of receptionist including sorting and distributing mail, answering and routing phones calls, greeting and directing visitors, and other clerical duties.
Interpersonal skills:

  • Follow through on commitments; maintains confidentiality of patient, co-worker, personal and DCI information.
  • Listens to others without interrupting; keeps emotions under control; writes legibly.
  • Contributes to building a positive team; exhibits objectivity and openness to others views; is flexible.
  • Demonstrates a cooperative and positive attitude; behaves in a professional manner; reliable.
  • Shows respect and sensitivity for cultural differences.
Organization skills:

  • Uses supplies efficiently and is not wasteful
  • Maintains a clean and orderly environment
  • Works with integrity; upholds organizational goals and values.
  • Follows clinic and DCI policies and procedures.
  • Prioritizes and plans work activities; approaches others in a tactful manner.
  • Reacts appropriately under pressure; accepts responsibility for own actions.
  • Observes safety and security procedures; reports potentially unsafe conditions.
  • Adapts to changes in the work environment.
  • Is consistently at work and on time; follows instructions and responds to management direction.
  • Asks for and offers help when needed; generates suggestions for improving work.
  • Demonstrates attention to detail with accuracy and thoroughness.
  • Identifies problems quickly and takes appropriate action; strives to build knowledge and skills.
Compliance with DCI programs: All employees are accountable for adhering to the DCI Standard of Conduct. All employees are required to promptly report all known or suspected compliance-related violation or concerns.

Qualifications: Education and/or Experience:

  • High school diploma or general education degree (GED) preferred.
  • One to three months related experience and/or training; or equivalent combination of education and experience.
  • Knowledge of Spreadsheet and Word Processing software.


DCI employees are expected to ensure the confidentiality, integrity, and availability of paper and electronic protected health information DCI creates, receives, transmits, and maintains. This is accomplished by following the policies and procedures in the HIPAA training required for all employees.

Bloodborne Pathogens

Since this is a healthcare environment, there is a possibility of exposure to infectious/contagious diseases, hazardous chemicals and materials, needle sticks, and exposure to blood and body fluids. Further information regarding this position?s specific work exposure category will be provided during orientation. This position is classified as Category II.

DCI is an Equal Opportunity Employer/AA/Disabled/Protected Veteran-VEVRAA Federal Contractor

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